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Lord Consulting - Quality Assurance Manual

Section 10 - Inspection and Testing

SCOPE

Lord Consulting has documented procedures that include inspection and testing activities. Inspection and testing activities are performed to verify that the specified requirements for the product are met. These activities are implemented in two areas of the Lord Consulting Operation - the Production Facilities and Finished Items for Resale.

CONTENTS

10.01 Production Operation
10.02 Finished Items for Resale


10.01 Production Operation

SCOPE

This procedure describes the inspection and testing activities of the Lord Consulting Production Operation.

10.01.01

Incoming product for the Production Operation is not used or processed until it has been inspected, tested and verified as conforming to specification.

10.01.02

Incoming product released for urgent production purposes, prior to verification, is identified and recorded in order to permit immediate recall and replacement in the event of a non conformance to specification.

10.01.03

Manufactured product is subject to "In Process" inspection and testing to verify conformance to specified requirements. The product is held until the required inspection and tests have been completed or necessary reports/documentation received and verified. If product is released prior to verification, is identified and recorded in order to permit immediate recall and replacement in the event of a non conformance to specification.

10.01.04

Manufactured product is subject to "Post Process" inspection and testing to verify conformance to specifications.

10.01.05

Manufactured product is subject to "Final" inspection and testing to verify conformance to specifications. Final inspection and testing is conducted prior to dispatch of goods from the Production operation. Manufactured product is identified and transfer details recorded to permit immediate recall in the event of a non conformance to specifications. The customer/warehouse person is immediately notified of a non conformance and arrangements made for reprocessing or other disposal.

10.01.06

The procedures that contain these inspection and testing activities may be found in the Process Procedure Manuals (Section 02.02.02 of the Quality Assurance Manual).

10.01.07

Records of inspection and testing of manufactured product are maintained and show clearly whether the product has passed or failed according to the defined acceptance criteria. These records identify the inspection authority responsible for the release of the product and are held by the Production Manager.


10.02 Finished Items for Resale

SCOPE

This procedure describes the inspection and testing activities on finished items for resale by the Lord Consulting.

10.02.01

Where incoming product is of the nature of finished items obtained from an approved supplier for the purpose of direct resale in an unaltered state, a more limited inspection and testing schedule is applied during the receipting and dispatch process. In the event of an atypical incidence of customer complaints, random testing is implemented. Where levels of complaint give cause for alarm, full testing is implemented until the level decreases or the batch is rejected by the Quality Manager.

10.02.02

If incoming product is released for urgent sale prior to verification, it is identified and recorded in order to permit immediate recall and replacement in the event of a non conformance to the specifications.

10.02.03

Warehouse stored product is periodically inspected as described in Section 15 - Handling, Storage, Packaging, Preservation and Delivery of the Quality Assurance Manual.

10.02.04

All product from the Lord Consulting Production facility is subject to "Final" inspection and testing to verify conformance to customer requirements. Final inspection and testing is conducted prior to dispatch of goods from the Warehouse. All product is identified and sale details recorded to permit immediate recall in the event of a non conformance to specifications. The customer is immediately notified of a non conformance and arrangements made for reprocessing or other disposal.

10.02.05

Records of inspection of finished items from the Lord Consulting production facility for resale are maintained at Head Office and show clearly whether the product has passed or failed according to the defined acceptance criteria. These records identify the inspection authority responsible for the release of the product.

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